Saturday, October 4, 2014
Nonviolent Communication
In the month of July, I had a disagreement with my CEO. The situation made the atmosphere very tense. If I would have had this class the situation may have ended on a better note. I would have used the 3R’s to handle this conflict. One strategy I could have used was to allow for the situation to cool down and the second strategy I should have allowed her to explain her reason for her actions. I was very upset with a situation, which involved another employee. Because of the CEO’s approach, I expressed my thoughts strongly. I should have thought things through and approached her from a different angle. I made my thoughts well known and I did not back down. It ended where we agreed to disagree. However, the tension was still present.
So my colleagues how would you have handle the situation?
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Sandra,
ReplyDeleteIn ways I understand where you are coming from. When you know, (which I feel we all know) a situation can be tense- this is where we need to think before we speak. Yes, it is easier said then done. When you realize you should of left the room or let things cool down is always the thoughts after the fact but because of how you and your CEO was engaged in this situation it can be hard to be level headed. What I learned from this assignment is that colleagues especially management are able to agree to disagree but always remain respectful.
Thanks,
Brittney
Hi Sandra,
ReplyDeleteI think that you already mentioned that if you would have taken into consideration the 3 R's or the principles for nonviolent communication perhaps the conversation would have ended differently. I think that if we give time and notice before having a conversation we have less risk of having a blow out and more chance of articulating our ideas and needs in a way that is more positive. Furthermore, I think that as is stated in the principles for nonviolent communication it is important to reflect on exactly what we want and need and state that rather than stating what we do not want. This keeps the dialogue aimed at "I statements" rather than putting blame out as "you!". Finally, I think that it may be a good idea to have a discussion about this again to clear the air knowing what you know now. Your CEO may appreciate it as well.
Rhiannon